Prague – Heart of Europe

Basic Information

Brief History of Prague

Prague, the capital of the Czech Republic, was founded in the 9th century on the banks of the Vltava River. According to legend, the city was founded by Princess Libuše, who prophesied: “I see a great city whose glory will touch the stars.” During the 14th century, under the reign of Charles IV, Prague became an imperial residence and one of the most important cities in Europe. Charles University was founded (1348), Charles Bridge was built, and construction of St. Vitus Cathedral began. Prague Castle is listed in the Guinness Book of Records as the largest continuous castle complex in the world. The historic center of Prague has been a UNESCO World Heritage Site since 1992.

Public Transport in Prague

Prague has one of the best public transport networks in Europe. It includes 3 metro lines (A, B, C), dozens of tram lines, and an extensive bus network including night services. Tickets are valid for all types of transport and can be purchased at metro station machines, newsagents, or via SMS. We recommend purchasing a 24-hour or 72-hour ticket. Metro entry is with chip cards or paper tickets, which must be validated upon first boarding. The PID Lítačka app allows online ticket purchases.

Currency Exchange and Payments in Prague

In Prague and throughout the Czech Republic, payments are made in Czech crowns (CZK). Although many shops and restaurants accept euros, the exchange rate is usually unfavorable. We STRONGLY RECOMMEND avoiding street exchange offices in the city center, especially in the area of Wenceslas Square and Old Town Square. These exchange offices often charge hidden fees and offer extremely unfavorable rates (up to 30-40% worse than the official rate). Instead, we recommend: 1) Withdrawing cash from ATMs with a good reputation (Česká spořitelna, ČSOB, Komerční banka). When withdrawing, ALWAYS DECLINE the currency conversion (DCC – Dynamic Currency Conversion) and have the amount debited in crowns. 2) Paying by card – contactless payment is accepted almost everywhere in Prague. 3) Using official exchange offices such as eXchange at the Main Train Station or in shopping centers.

Safety in Prague

Prague is generally a very safe city, one of the safest in Europe. Violent crime is minimal. However, we recommend standard caution, as in any large city. What to watch out for: 1) Pickpocketing – especially in tourist-frequented areas (Charles Bridge, Old Town Square, Wenceslas Square) and on public transport. Always keep your valuables with you and keep your bags closed. 2) Taxi scams – use official taxi services (e.g., Liftago, Uber, Bolt) or book a taxi through your hotel. Never get into a taxi without a running taximeter. 3) Exchange offices – see previous section. In case of emergency, call 112 (universal European emergency number) or 158 (Police of the Czech Republic).

Important Phone Numbers

Tipping in Prague

In restaurants, a tip of around 10% is common if you are satisfied, but it is not mandatory. Often it is enough to round up the bill, e.g. from 475 CZK to 500 CZK. When paying by card, you can add the tip before entering your PIN. A service charge is not commonly added in Czech restaurants.

Tap Water

Tap water in Prague and throughout the Czech Republic is commonly safe to drink and of good quality. In restaurants, you can ask for tap water („kohoutková voda“), although it may not always be offered. There is no need to buy bottled water.

Electricity & Plugs

The Czech Republic uses 230 V / 50 Hz. Sockets are European type E with two round pins and a protective earth pin. Travellers from the UK, US or Asia will need an adapter. Note: an adapter does not change the voltage – devices designed only for 110 V must be used with a transformer.

Opening Hours

Regular shops are usually open from 8:00 to 19:00 or 20:00. Shopping centres are typically open from 9:00 to 21:00. Restaurants usually from 11:00 to 23:00. On Sundays and public holidays, large shops are mostly closed, but small convenience stores and petrol stations remain open. Tourist shops in the centre of Prague often stay open on weekends and holidays.

Useful Czech Phrases

Prague Airport Basics

Václav Havel Airport Prague has two main terminals. Terminal 1 serves flights outside the Schengen Area (e.g. UK, USA, Asia). Terminal 2 serves flights within the Schengen Area (most of Europe). After arrival, you pass through passport control (Terminal 1 only), collect your luggage and walk through the customs area. In the arrivals hall, as part of the meet & greet service, your driver will be waiting with a TransferPRO sign and your name.